Independent advisors and advocates for factory-built housing. Serving the industry since 1995.

PRIVACY POLICY

Effective Date: September 1, 2026
Last Updated: September 1, 2026

Factory-Built Housing Consultants, LLC (“FBH,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit factorybuilthousingconsultants.com, contact us, request information, submit a directory or sponsorship application, or otherwise interact with our website and services.

INFORMATION WE MAY COLLECT

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name
• Company or organization name
• Job title
• Mailing or business address
• Email address
• Telephone number
• Information about a project, product, service, or business
• Directory, sponsorship, or partnership application information
• Logos, photographs, documents, brochures, and other materials you submit
• Communications and correspondence sent to FBH
• Other information you choose to provide

Payment Information

When payments are offered, payment information may be collected and processed by a third-party payment processor. FBH does not intentionally store complete payment-card numbers or card security codes on its website.

Automatically Collected Information

Our website and service providers may automatically collect limited technical information, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring and exit pages
• Pages viewed and approximate visit times
• General geographic information derived from an Internet Protocol address
• Cookie, analytics, and similar technology information

HOW WE MAY USE INFORMATION

We may use collected information to:

• Respond to questions, inquiries, and consultation requests
• Communicate about FBH services, resources, sponsorships, and directories
• Review manufacturer, supplier, sponsor, or resource submissions
• Create, maintain, and update approved directory or sponsor listings
• Process transactions through authorized service providers
• Operate, maintain, secure, and improve the website
• Understand website usage and performance
• Maintain business and transaction records
• Prevent fraud, misuse, or security incidents
• Comply with legal, regulatory, contractual, or governmental requirements
• Protect the rights, safety, and property of FBH and others

COOKIES AND ANALYTICS

The website or its hosting, analytics, form, and embedded-content providers may use cookies or similar technologies to operate the website, remember preferences, measure traffic, and understand how visitors interact with the site.

You may be able to limit cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

If FBH later introduces advertising cookies, behavioral tracking, or additional analytics services, this Privacy Policy and any required cookie controls will be updated accordingly.

HOW INFORMATION MAY BE DISCLOSED

FBH may disclose information:

• To website-hosting, email, form-processing, analytics, payment, data-storage, and technical service providers that perform services for FBH
• To professional advisers such as attorneys, accountants, insurers, or consultants
• To government agencies or other parties when required by law, subpoena, court order, or legal process
• When reasonably necessary to investigate fraud, security concerns, misuse, or violations of FBH policies
• In connection with a merger, reorganization, sale, financing, or transfer of all or part of the business
• With your direction, authorization, or consent

Information submitted for an approved public directory, sponsor listing, manufacturer listing, construction-product listing, testimonial, or similar public feature may be displayed publicly as described in the applicable submission process.

FBH does not currently sell personal information for monetary consideration. If this practice changes, FBH will update this Privacy Policy and provide any legally required notice or opt-out process.

THIRD-PARTY SERVICES AND LINKS

The website may contain links to government agencies, manufacturers, suppliers, sponsors, associations, publications, social networks, payment processors, form providers, and other third-party websites or services.

FBH does not control the privacy, security, content, or data-handling practices of third parties. Visitors should review the privacy policies of those third parties before providing information.

DIRECTORY, SPONSOR, AND PUBLIC SUBMISSIONS

When you submit information for a directory, sponsorship, partnership, product, manufacturer, or resource listing, you authorize FBH to review the submitted materials and, if accepted, display approved business information publicly.

Before submitting personal contact information for public display, you are responsible for confirming that you have the authority and consent necessary to publish that information.

FBH may communicate with applicants regarding review, approval, payment, listing content, renewals, corrections, or removal requests.

DATA RETENTION

FBH may retain information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Provide requested services
• Maintain directory, sponsorship, transaction, and business records
• Resolve disputes and enforce agreements
• Meet legal, tax, accounting, insurance, and regulatory obligations
• Protect the website and FBH’s legitimate business interests

Retention periods may vary depending on the type of information and the reason it was collected.

DATA SECURITY

FBH uses reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No Internet transmission, email communication, website, or electronic storage system can be guaranteed to be completely secure. Visitors should not send Social Security numbers, complete financial-account information, passwords, medical information, or other highly sensitive information through ordinary email or general website forms.

YOUR PRIVACY REQUESTS

Subject to applicable law, you may request that FBH:

• Identify the personal information maintained about you
• Correct inaccurate personal information
• Delete certain personal information
• Explain how certain information is used or disclosed
• Stop certain communications
• Review a request concerning the sale of covered information

Submit privacy requests to:

[email protected]

Use “Privacy Request” in the email subject line.

FBH may request reasonable information to verify your identity and authority before acting on a request. Certain information may be retained when required or permitted by law, or when necessary to complete transactions, maintain records, protect legal rights, prevent fraud, or comply with contractual obligations.

FBH will not discriminate against a person for making a privacy request protected by applicable law.

COMMUNICATION PREFERENCES

You may ask FBH to stop sending nonessential promotional emails by using an unsubscribe option, when provided, or by contacting:

[email protected]

FBH may continue sending service-related, transaction-related, application-related, or legally required communications.

CHILDREN’S PRIVACY

The website is intended for business professionals, public-sector stakeholders, and adults interested in factory-built housing. It is not directed to children under 13, and FBH does not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information, contact FBH so the matter can be reviewed.

VISITORS FROM OUTSIDE THE UNITED STATES

FBH is based in the United States, and information may be processed and maintained in the United States. Visitors from other countries understand that applicable privacy and data-protection laws may differ from those in their home jurisdiction.

CHANGES TO THIS PRIVACY POLICY

FBH may update this Privacy Policy as website features, business practices, service providers, or legal requirements change. The revised policy will be posted on this page with an updated “Last Updated” date.

Material changes may be communicated through an additional website notice when appropriate.